Frequently Asked Questions

The Pieceful Premium Puzzles offers high-quality, customizable jigsaw puzzles made from your own photos. Our puzzles turn your favorite moments into a fun and meaningful experience, making them perfect for gifts, keepsakes, or personal enjoyment. The puzzles include a mix of regular, beautifully designed pieces and our special, meaningful crisps pieces that reflect the category you choose, whether it's love, travel, kids, or more.

Simply upload your photo, choose the puzzle size and number of pieces, and place your order. We’ll print your image onto a premium quality puzzle and ship it to you, so you can enjoy the experience and bring your memories to life, piece by piece.

We use premium plexiglass pieces with a high-gloss finish, ensuring vibrant colors, exceptional durability, and a luxurious feel. Each puzzle piece, including our specially designed crisp pieces, is precision-cut for a seamless fit, providing a satisfying and high-quality assembly experience.

Yes! We offer puzzles for kids, families, and experienced puzzle enthusiasts, making them perfect for all skill levels. For young children, we provide larger, easy-to-handle pieces with engaging designs. Families can enjoy medium-sized puzzles that offer a fun and interactive bonding experience. For those who love a challenge, we have high-piece-count puzzles that require patience and strategy. The difficulty level is entirely up to you and depends on the number of pieces you select!

We offer a wide range of piece counts to suit different skill levels and preferences. For beginners and young children, we have smaller puzzles with 50 and 75 pieces, making assembly simple and enjoyable. For those looking for a moderate challenge, we offer 100 and 250-piece puzzles, perfect for families or casual puzzlers. If you love a challenge, our 500 and 1000-piece puzzles provide a more intricate and rewarding experience. No matter what your skill level, there’s a perfect puzzle for you!

We offer a variety of puzzle sizes, ranging from 36x24 cm to 70x50 cm, with multiple piece count options to suit different preferences and skill levels. Whether you're looking for a smaller, quick-to-assemble puzzle or a larger, more challenging masterpiece, you can choose the perfect fit based on your needs. Our diverse size options ensure that everyone, from beginners to experienced puzzlers, can find the ideal puzzle for their enjoyment.

You can upload your image directly on our website during the ordering process. Simply click "Upload Your Picture," select the perfect crop based on the size of the puzzle you chose and upload your image. For the best results, we recommend using a high-resolution photo, as better image quality leads to a sharper, clearer, and more vibrant puzzle print. However, if your photo has a low resolution, don’t worry! Let us know, and we’ll do our best to enhance it for the best possible outcome.

Yes! If you're looking to order The Pieceful Premium Puzzles in bulk for events, business needs, or corporate gifting, we’d love to assist you. Visit our Contact us page to discuss a customized plan that meets your requirements. We also offer exclusive deals and discounts to make your order even more special!

Every puzzle is custom-made with care in-house at our workshop. Production and delivery typically take 4-7 business days, ensuring that your personalized puzzle is crafted with precision and delivered to you as quickly as possible.

Yes! We ship worldwide. Shipping fees will be calculated at checkout based on your location.

We partner with trusted delivery services to ensure safe and efficient shipping.

DHL Express handles worldwide shipping to 220+ countries with fast, reliable delivery, real-time tracking, and dedicated support.

Wakilni provides quick and efficient local delivery in Lebanon, offering tracking and excellent customer service.

Shipping costs vary depending on the puzzle size and destination. The exact fee will be displayed at checkout.

Tracking your order with The Pieceful is easy! Simply log in to your account, go to the "Orders" section, and check your order status. Once your order has shipped, you'll receive a tracking number to follow its journey on the carrier’s platform.

Your puzzle will arrive unassembled, packed in a premium box featuring your image on the lid for easy reference.